Use data in the Azure AD Authentication Prompt analysis workbook.Work with your IAM/Security team on the end user experience on Apple devices.If your app doesn’t show up in the gallery, you can request that Microsoft work with the vendor to add it. Azure AD includes an app gallery with over 3000 apps pre-integrated, with more being added each month. To implement this recommendation, you need to work with your procurement and security teams to ensure any new applications you bring into your organization are set up correctly for SSO. All of the work in steps one through four won't matter much if your apps are not integrated with your identity provider. The fifth recommendation is to enable Single Sign-On (SSO) for all the applications in your organization. To learn more about Nudge and how you can set it up, see aka.ms/nudge. To get your users to move away from phone and SMS, you can use a feature in Azure AD called Nudge that will guide users to set up the Authenticator app as part of the sign-in flow. Passwordless authentication provides a much better experience for users and is more secure than using a phone call or SMS for MFA. The fourth recommendation is to use the Microsoft Authenticator app for MFA and start moving your users to passwordless authentication. ![]() Instead, work with your identity admins to exempt Jamf Connect’s ROPC app from being in-scope of those Conditional Access policies. Make sure that you work with your identity admins to configure Jamf Connect with your Microsoft integrations – we recommend that customers never exempt users from Conditional Access policies to accommodate ROPC. This can have other adverse impacts, like the user appearing to be at risk in Azure AD Identity Protection. For example, ROPC sign-ins will fail if there are Conditional Access policies that require MFA or device compliance in place, even if the user’s username and password were correct. ROPC is not user interactive in a web browser, so it has limitations. These tools use the OAuth 2.0 Resource Owner Password Credentials (ROPC, sometimes called ROPG) grant flow to validate username and password credentials against Azure AD. Many customers also use tools like Jamf Connect that can validate credentials against an IDP rather than on-premises Active Directory. Which applications have a high prompt count?ĭeploying the Enterprise (Redirect) SSO Extensionįor more information, Microsoft provides documentation on the base configuration for the SSO extension and for Jamf Pro-specific configurations for Azure AD SSO.Which users are being prompted the most?.The pre-built Azure AD workbook comes with data visualizations, as well as recommendations, and can answer questions such as: The Azure AD sign-in logs have all of the raw data that you require for this recommendation. To ensure that you have the most optimal configuration, you need to understand what your users are seeing and experiencing with prompts. Over-prompting also impacts productivity, especially on devices like macOS where single sign-on (SSO) with Azure AD is not configured out of the box. This is because users can learn bad behaviors like blindly approving MFA requests and being easily phished. Over-prompting your users with frequent password screens and MFA requests can reduce the security posture of your organization. Determine if you have a prompting problem. Now that we understand the basics, let’s look at the recommendations we have for macOS customers: 1. Microsoft provides a deployment guide for conditional access. In successful organizations, the Mac admins and the identity and access management (IAM) teams have ongoing conversations as they tweak and optimize their conditional access policies. If you are the person managing macOS devices in your organization, it is important for you to understand the conditional access policies in your environment, as they can greatly impact the experience of your macOS users.
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